Policies and Procedures
I. Appointment Information:
- The last appointment of the day can only be booked two hours prior to the close of business.
- New clients are required to pay a non-refundable deposit to book an appointment. The deposit will be deducted from the total costs of services provided.
- Same day appointments cannot be booked on line. Please call the salon (470-223-3149) to see if same-day appointments are available.
- Please be sure to include all services you want when you book your appointment. If the on-line booking will not allow you to choose more than one service, please leave a note for the stylist so that needed adjustments can be made. There is a comment section for this purpose.
II. Guests Information:
- No children allowed unless they are being serviced.
- No children under age 10 will be serviced.
- In order to maintain the salon’s relaxing atmosphere, please refrain from bringing guests who are not being serviced.
III. Late Arrivals/Cancellations/ No Shows:
- Please call the salon within 24 hours of a known appointment cancellation.
- Anyone who does a no-call, no –show will not be allowed to rebook without paying a deposit of 50% of the costs for their proposed service(s) in advance. The deposit will not be refunded if the appointment is cancelled.
- Timeliness is very important to the flow and professionalism of the salon. If you are more than 15 minutes late, you may be asked to reschedule for another date/time, be serviced by another stylist with availability or, be asked to wait.